Technology at Guardian Pharmacy
Technology seems to have really taken over the local Pharmacy!
Just this week, I was having a flu, and I went to the Pharmacy to get some Clarinase (If u have a cold, take Clarinase and your cold will disappear in 24 hours).
I went in the middle of the afternoon, believing that the Pharmacy will be quieter. True enough, it was so quiet, that the Pharmacist went out for lunch!
Thinking that I would need to come back later, as Clarinase needs to be administered by the Pharmacist: the staff at Guardian did not refuse my request.
Instead she started typing busily into her PC, and was busy clicking at the icons on her screen.
Suddenly, she turned her monitor around, and she ushered me to talk to the Pharmacist.
(I was thinking like where…and then I saw a Pharmacist starring at me, from the webcam monitor in her PC)
I was shocked…Wa…(In Singlish: Now go pharmacy, so advance one!)
The Pharmacist proceeded to ask me (via the webcam and computer speakers) whether I had any allergies to the drug, and began to give me directions on how to use the drug.
It was quite a different experience, but overall I was quite happy that I could get my medication, despite the fact that the resident Pharmacist had gone for lunch.
I chatted with the Guardian Pharmacy staff, and she began to tell me that the Pharmacy has been using this webcam technology for the last few months.
I told me that it was really helpful and best of all: I got the medication that I wanted!
This technology is only available in selected outlets, and I managed to experience this new service at the one in Suntec City.
Have u guys had a similar experience?!? Let me know what u think about this new technology.














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February 26th, 2010 at 5:17 pm
wah! so Hi-Tech sia!
February 26th, 2010 at 10:28 pm
Wow! REally advanced! No I’ve never come across…also not needed such service in so many months. But I’m amazed!!!!!!!!! Very amazed.
March 1st, 2010 at 8:32 am
Yap!
Probably that’s why I took out my camera to take a few pictures as well! Thanks for dropping by!
March 1st, 2010 at 1:15 am
actually, nowadays pharmacy is getting high tech ‘cuz patients are kinda impatient when waiting for their meds.
when I worked at the pharmacy at NUH, a lot of the patients didn’t mind getting the meds from Guardian or somewhere near their house
March 1st, 2010 at 8:31 am
I did not know that u used to work at the pharmacy!
I get it is the fast food culture of Singaporeans today. Everyone wants things fast!