Technology at Guardian Pharmacy

Technology seems to have really taken over the local Pharmacy!

Just this week, I was having a flu, and I went to the Pharmacy to get some Clarinase (If u have a cold, take Clarinase and your cold will disappear in 24 hours).

I went in the middle of the afternoon,  believing that the Pharmacy will be quieter. True enough, it was so quiet, that the Pharmacist went out for lunch! 🙁

Thinking that I would need to come back later, as Clarinase needs to be administered by the Pharmacist: the staff at Guardian did not refuse my request.

Instead she started typing busily into her PC, and was busy clicking at the icons on her screen.

Suddenly, she turned her monitor around, and she ushered me to talk to the Pharmacist.

(I was thinking like where…and then I saw a Pharmacist starring at me, from the webcam monitor in her PC)

I was shocked…Wa…(In Singlish: Now go pharmacy, so advance one!)

The Pharmacist proceeded to ask me (via the webcam and computer speakers) whether I had any allergies to the drug, and began to give me directions on how to use the drug.

It was quite a different experience, but overall I was quite happy that I could get my medication, despite the fact that the resident Pharmacist had gone for lunch.

I chatted with the Guardian Pharmacy staff, and she began to tell me that the Pharmacy has been using this webcam technology for the last few months.

I told me that it was really helpful and best of all: I got the medication that I wanted!

This technology is only available in selected outlets, and I managed to experience this new service at the one in Suntec City.

Have u guys had a similar experience?!? Let me know what u think about this new technology.